General and Operations Managers

Job Description

We are currently seeking a General and Operations Manager to enhance our leadership team. The ideal candidate will play a crucial role in developing and implementing revenue strategies while managing day-to-day operations to ensure the success of our hospitality services.

Responsibilities

• Lead the operational planning process to ensure alignment with strategic objectives.
• Coordinate with the marketing team to promote services and drive revenue.
• Maintain a strong understanding of the hospitality market and competitive landscape.
• Optimize resource allocation to improve operational efficiency.
• Ensure compliance with health and safety regulations.
• Cultivate relationships with key stakeholders and partners.
• Prepare and present reports on operational performance to senior management.

Requirements

Education

• Bachelor's degree in Business Administration, Finance, or related field
• Advanced degree preferred

Experience

• 10+ years of experience in operational leadership

Technical Skills

• Strategic Planning
• Team Management

Soft Skills

• Analytical Thinking
• Problem Solving

Certifications

• Certified Revenue Manager
• Project Management Professional (PMP)

Languages

• English: Fluent

Advantageous

• Experience in digital marketing strategies: Understanding of how digital marketing impacts revenue generation.
• Knowledge of compliance regulations: Awareness of local and international hospitality laws and regulations.

Benefits

• Comprehensive health care package.
• Generous leave policy including family responsibility leave.
• Employee discounts at company-owned establishments.
• Support for further education and training.

Company Culture

• Innovation: We encourage creativity and innovative thinking to enhance our services.
• Growth: We provide opportunities for personal and professional growth in a supportive environment.
• Diversity: We celebrate diversity and value the contributions of all team members.