Healthcare Administrator

Job Description

As a Healthcare Administrator in our Johannesburg office, you’ll manage the daily administrative tasks while supporting our healthcare professionals. This role involves streamlining operations, managing budgets, and ensuring compliance with local laws. Your contributions will directly impact patient care and the overall effectiveness of our operations.

Responsibilities

• Supervise administrative staff and ensure high-quality service delivery.
• Review and improve operational policies and procedures.
• Maintain strong relationships with local health authorities and institutions.
• Implement patient feedback systems to assess service quality.
• Analyze operational metrics to identify areas for improvement.
• Prepare stakeholder communications regarding facility updates.
• Assist in employee onboarding and training programs.
• Conduct staff meetings to enhance teamwork and communication.
• Prepare compliance documentation and timely renewals.
• Work alongside executive leadership to develop strategic initiatives.

Requirements

Education

• Bachelor's degree in Business Administration
• Postgraduate qualification in Healthcare Management is preferred

Experience

• 5+ years of supervisory experience in healthcare settings

Technical Skills

• Data Analysis
• Financial Management

Soft Skills

• Leadership
• Interpersonal Skills

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)

Languages

• English: Fluent

Advantageous

• Experience with strategic planning in healthcare: Proven track record in developing and implementing strategic plans for healthcare facilities.
• Ability to implement quality improvement initiatives: Knowledge of current trends in healthcare quality improvement processes.

Benefits

• Health insurance and wellness programs
• Generous leave policy including paternity and maternity leave
• Retirement savings plans with company contributions
• Opportunities for training and development

Company Culture

• Community Involvement: We actively engage in community programs and initiatives to give back.
• Diversity and Inclusion: We celebrate diversity and create an inclusive workplace.
• Innovation: Encouraging innovative ideas to improve our operations and service delivery.