Systems Administrator

Job Description

Join us as a Systems Administrator in Durban, where your skills will directly contribute to our IT success. You will play a critical role in implementing and managing core IT services, and your input will help shape our IT strategy. We are looking for someone who enjoys an engaging work environment and is excited about working with the latest technologies. This position offers opportunities for personal and professional growth within the company.

Responsibilities

• Develop and maintain IT service requests and helpdesk ticketing systems.
• Implement automation tools to streamline IT processes.
• Collaborate with management to optimize IT resource allocation.
• Stay current with industry trends and emerging technologies.
• Develop and maintain standard operating procedures for IT tasks.
• Facilitate user onboarding and offboarding processes.
• Ensure compliance with software licensing and policies.

Requirements

Education

• Bachelor's degree in Computer Science or related field

Experience

• 3+ years of experience in an IT support role

Technical Skills

• Microsoft 365
• Cloud Technologies

Soft Skills

• Adaptability
• Customer Service Orientation

Certifications

• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent

Advantageous

• Experience with Security Protocols: Knowledge of network security measures and protocols.
• Help Desk Management Software: Experience with ticketing systems or help desk software.

Benefits

• Comprehensive medical and dental insurance
• Flexible working hours
• Performance bonuses
• Training and certification opportunities

Company Culture

• Learning Opportunities: We offer training sessions and workshops to promote personal and professional growth.
• Work-Life Balance: We emphasize the importance of maintaining a healthy work-life balance.
• Employee Recognition: We acknowledge and celebrate our team members' contributions regularly.