Account Manager

Job Description

We are seeking a motivated Account Manager to join our dynamic sales team in Johannesburg. The ideal candidate will be responsible for managing client relationships, identifying new business opportunities, and driving sales growth. An extensive understanding of the tech industry and strong communication skills are critical to success in this role.

Responsibilities

• Manage client accounts throughout the engagement lifecycle.
• Work closely with the product team to relay customer feedback.
• Drive upselling and cross-selling strategies to existing accounts.
• Conduct market research to inform account strategies.
• Participate in training sessions to improve sales techniques.
• Document and manage client interactions in CRM.
• Ensure timely follow-ups and customer satisfaction.

Requirements

Education

• Bachelor's degree in a relevant field

Experience

• 5+ years of experience in sales with proven track record

Technical Skills

• Client Relationship Management
• Sales Forecasting

Soft Skills

• Interpersonal Skills
• Adaptability

Certifications

• Certified Sales Professional (CSP)

Languages

• English: Fluent

Advantageous

• Experience in tech sales: Background in technology-related sales or account management.
• Leadership skills: Experience in mentoring junior team members.

Benefits

• Competitive salary and performance bonuses
• Health and wellness benefits
• Flexible working hours
• Opportunities for career advancement

Company Culture

• Innovation: We encourage innovative thinking and creative solutions.
• Collaboration: We thrive on collaboration and teamwork to achieve our goals.
• Diversity: We value diversity and inclusion in our workplace.