Technical Writer

Pretoria FULL TIME R25,000 - R33,333 / Month
(R300,000 - R400,000 / Year)

Job Description

We are seeking a Technical Writer who can transform complex information into user-friendly documents. The successful candidate will have exceptional writing skills and a knack for understanding technical concepts. You will collaborate with engineers and product teams to create manuals, user guides, and online help documentation.

Responsibilities

  • Draft and revise user documentation based on product updates.
  • Collaborate with project managers to create project documentation.
  • Ensure all documentation is compliant with branding guidelines.
  • Conduct interviews with stakeholders to gather information.
  • Manage documentation projects from initiation to completion.
  • Create visual aids such as diagrams and screenshots for clarity.
  • Sync with the support team to understand common FAQs.
  • Maintain a documentation repository for quick access.
  • Provide editorial support and review content from other writers.

Requirements

Education
  • Bachelor's degree in a relevant field
  • Technical writing certification is a plus
Experience
  • 5+ years of writing experience, preferably technical writing
Technical Skills
  • Content Management Systems
  • API Documentation
Soft Skills
  • Problem-solving
  • Team Collaboration
Certifications
  • Certified Professional Technical Writer
Languages
  • English: Fluent

Advantageous

  • Experience with Agile methodology: Familiarity with Agile processes and documentation cycles.
  • Basic knowledge of HTML and CSS: Understanding of web technologies to write better online help documentation.

Benefits

  • Comprehensive health, dental, and vision insurance
  • Performance bonuses
  • Work-from-home options available
  • Support for further education and certifications

Company Culture

  • Inclusivity: We celebrate diversity and promote an inclusive workplace where everyone can thrive.
  • Work-Life Balance: We prioritize a healthy work-life balance for all employees.
  • Respect and Recognition: We value each team member's contributions and ensure they are recognized accordingly.
Status: Closed