Technical Writer

Durban FULL TIME R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

As a Technical Writer at Tech Innovations Inc., you will have the opportunity to craft documentation for a variety of products and services. You will be integral in communicating technical information to diverse audiences, making complex topics understandable and easy to follow.

Responsibilities

  • Research and understand complex technical information.
  • Write clear and concise documentation for software applications.
  • Create visual documentation including diagrams and infographics.
  • Develop content for the company knowledge base.
  • Support the training team with user guides and instructional materials.
  • Ensure all technical documentation is regularly updated.
  • Contribute to the improvement of documentation processes.
  • Mentor junior writers and provide training on best practices.

Requirements

Education
  • Bachelor's degree in English, Journalism, or related field
  • Master's degree in Technical Communication is preferred
Experience
  • Minimum of 3 years in a technical writing role.
Technical Skills
  • Content Management Software
  • Visual Communication
Soft Skills
  • Problem-solving Skills
  • Collaboration Skills
Certifications
  • Technical Communication Certification
Languages
  • English: Fluent

Advantageous

  • Knowledge of Agile methodologies: Experience working in Agile environments.
  • Experience with video production: Familiarity with tools for creating instructional videos.

Benefits

  • Comprehensive health benefits including dental and vision
  • Paid time off and holidays
  • Retirement plan with company contributions
  • Training and education reimbursement

Company Culture

  • Continuous Improvement: We believe in continuous learning and improvement in our practices.
  • Diversity and Inclusion: We value diversity and inclusion as a path to success.
  • Work-Life Balance: We promote a healthy work-life balance for all employees.
Status: Closed