UX Researcher

Job Description

We are seeking a passionate UX Researcher to join our growing team in Durban. The ideal candidate will possess strong analytical skills and a keen understanding of user experience methodologies. You will work closely with product teams to enhance user satisfaction through research and testing.

Responsibilities

• Lead workshops and collaborative sessions to gather insights and spark new ideas.
• Utilize tools such as surveys, interviews, and focus groups for comprehensive user research.
• Assist in the development of prototypes to test design concepts.
• Evaluate user experience through A/B testing and analytics.
• Help refine research methodologies and processes for continuous enhancement.
• Create visual presentations of research findings for diverse audiences.

Requirements

Education

• Bachelor's degree in Human-Computer Interaction, Design, Psychology, or a related field
• Master's degree is an advantage

Experience

• 3+ years of experience in UX research or a related field

Technical Skills

• User Research
• Usability Testing

Soft Skills

• Communication
• Analytical Thinking

Certifications

• Certified Usability Analyst (CUA)
• UX Certification from Nielsen Norman Group

Languages

• English: Fluent

Advantageous

• Experience with design tools such as Sketch or Figma: Proficient in design software for creating user interfaces.
• Familiarity with data analysis tools like Google Analytics: Ability to analyze user data to drive design decisions.

Benefits

• Health and wellness benefits
• Flexible working hours
• Opportunity for remote work
• Professional development and training opportunities

Company Culture

• Innovative Environment: We value creativity and innovation, encouraging our team to explore new ideas and solutions.
• Collaborative Team: Our culture fosters collaboration, with a focus on teamwork and support.
• Commitment to Growth: We are dedicated to the professional growth of our employees through training and mentorship.