Technical Writer

Job Description

We are looking for a motivated Technical Writer to join our team in Pretoria. The successful candidate will be responsible for producing high-quality documentation that meets applicable standards and is appropriate for its intended audience. If you have a passion for technology and a flair for writing, we want to hear from you!

Responsibilities

• Produce and manage technical documents, ensuring completeness and accuracy.
• Review technical documents for style, grammar, and spelling.
• Help implement document control processes.
• Provide training and support to internal staff on documentation best practices.
• Collect and analyze user feedback to improve documentation.
• Work with designers to create visually appealing content.

Requirements

Education

• Bachelor's degree in Technical Communication or similar
• Master's degree preferred

Experience

• 5+ years of experience in technical writing, preferably in IT or software development

Technical Skills

• Documentation Tools
• API Documentation

Soft Skills

• Critical Thinking
• Team Collaboration

Certifications

• Advanced Technical Writing Certification
• Content Strategy Certification

Languages

• English: Fluent

Advantageous

• Knowledge of user experience (UX) principles: Understanding of UX design principles to enhance documentation readability.
• Familiarity with HTML/CSS: Basic knowledge of web technologies to assist in documentation formatting.

Benefits

• Full medical, dental, and vision coverage
• Retirement savings plan with company matching
• Flexible scheduling options
• Employee development programs

Company Culture

• Continuous Improvement: We prioritize ongoing learning and professional growth for our team members.
• Transparency: Open communication is key to our success, and we encourage feedback.
• Celebrating Success: We recognize and celebrate individual and team achievements.