Technical Writer

Job Description

We are seeking a detail-oriented Technical Writer to join our dynamic team in Johannesburg. The right candidate will be responsible for producing high-quality documentation that meets applicable standards and is appropriate for its intended audience. You will be working with technical staff to ensure the accuracy of documents, and will play a key role in creating user manuals, installation guides, and online help documentation.

Responsibilities

• Lead documentation projects from inception to completion.
• Ensure adherence to style guides and best practices in writing.
• Conduct interviews with subject matter experts to gather information.
• Prepare and present documentation to internal stakeholders for feedback.
• Assist in the development of documentation templates and guidelines.

Requirements

Education

• Bachelor's degree in Technical Communication, English, or a related field
• Master's degree is preferred

Experience

• 4+ years of experience in technical writing or documentation roles

Technical Skills

• Content Management Systems
• HTML/CSS

Soft Skills

• Team Collaboration
• Adaptability

Languages

• English: Fluent

Advantageous

• Experience in user experience (UX) design: Understanding of user experience principles to enhance documentation.
• Familiarity with graphic design tools: Knowledge of tools like Adobe Illustrator to create visuals.

Benefits

• Health insurance and dental cover
• Pension fund contributions
• Work-life balance initiatives
• Employee training and workshops

Company Culture

• Continuous Learning: We support ongoing learning and development for all employees.
• Flexibility: We promote flexible work arrangements to balance personal and professional life.
• Empowerment: We empower our employees to take ownership of their work and contribute to the company's success.