Computer Repair Engineer

Job Description

We are seeking a Computer Repair Engineer to join our dedicated team. The successful candidate will be responsible for diagnosing and repairing computer hardware and software issues, ensuring excellent technical support to our clients.

Responsibilities

• Perform hardware and software repairs on desktops, laptops, and peripherals.
• Troubleshoot and resolve operating system and application issues.
• Install new hardware and software upgrades.
• Maintain accurate records of repairs and services performed.
• Participate in project teams for infrastructure upgrades.
• Provide feedback on customer issues to improve service processes.
• Develop and implement best practices for technical support.
• Help manage inventory for computer parts and accessories.

Requirements

Education

• Degree in IT, Computer Science, or relevant qualification preferred.

Experience

• Minimum of 3 years experience in technical support or related.

Technical Skills

• Cloud Technologies
• Anti-Virus Software

Soft Skills

• Time Management
• Teamwork

Certifications

• Microsoft Certified: Azure Fundamentals
• ITIL Foundation

Languages

• English: Fluent

Advantageous

• Industry Certifications: Certifications such as CompTIA Security+ or similar are a plus.
• Experience with Server Hardware: Previous experience with server maintenance is an advantage.

Benefits

• Comprehensive health and wellness benefits
• Retirement plan with employer contribution
• Flexible working hours
• Professional development programs

Company Culture

• Continuous Learning: We promote continuous learning culture, providing resources for skill enhancement.
• Employee Empowerment: We empower our employees to take initiative and lead projects.
• Work-Life Balance: We believe in maintaining a healthy work-life balance for our team members.