Retail Manager

Job Description

As a Retail Manager in Pretoria, you will oversee daily operations, manage staff, and ensure exceptional customer service. Your role will involve developing sales strategies to boost revenue whilst maintaining store standards. The ideal candidate should have a strong retail background and a passion for delivering outstanding customer experiences.

Responsibilities

• Build strong relationships with customers and foster a positive shopping environment.
• Plan staff schedules to ensure adequate coverage.
• Monitor competitor activities and market trends.
• Prepare reports on sales performance and operational issues.
• Ensure the store is well-maintained and adheres to health and safety standards.
• Facilitate team meetings to communicate goals and updates.

Requirements

Education

• Matric Certificate
• Degree in Retail Management or Business Administration is an advantage

Experience

• 5+ years of experience in retail management with a focus on sales

Technical Skills

• Data Analysis
• Customer Relationship Management

Soft Skills

• Team Management
• Negotiation

Languages

• English: Fluent
• Xhosa: Conversational

Advantageous

• Previous Experience in a High-Volume Store: Experience in managing operations in a large retail environment.
• Proficiency in Digital Marketing: Knowledge of digital marketing trends and strategies applicable to retail.

Benefits

• Comprehensive health insurance
• Retirement savings plan with company match
• Paid time off and holidays
• Work-life balance programs

Company Culture

• Innovation Driven: We embrace new ideas and innovative practices that enhance the customer experience.
• Diversity and Inclusion: We celebrate diversity in our workforce and promote an inclusive workplace.
• Continuous Improvement: We encourage ongoing training and development to help our team members grow.