E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to oversee our online sales strategy in Johannesburg. The ideal candidate will have a robust background in managing e-commerce platforms, driving sales performance, and developing innovative marketing strategies.

Responsibilities

• Drive the digital transformation of our e-commerce operations.
• Create and manage digital marketing budgets for campaigns.
• Engage with customers through social media and online platforms.
• Work with IT to enhance the functionality of the e-commerce website.
• Evaluate the performance of online marketing initiatives and adjust strategies accordingly.
• Lead A/B testing efforts for product pages and marketing campaigns.

Requirements

Education

• Bachelor's degree in E-commerce, Business Management, or related field
• MBA is advantageous

Experience

• 5+ years of experience in managing e-commerce operations and sales.

Technical Skills

• SEO/SEM
• Data Analysis Tools (Google Analytics)

Soft Skills

• Communication
• Project Management

Languages

• English: Fluent

Advantageous

• Understanding of supply chain mechanics: Knowledge of how supply chain influences e-commerce operations.
• Proven experience in enhancing customer satisfaction ratings: Track record of improving customer feedback and ratings.

Benefits

• Comprehensive medical and dental coverage
• Annual performance bonuses
• Remote working options available
• Access to training and development programs

Company Culture

• Continuous Improvement: We focus on continuous improvement and learning at all levels.
• Employee Well-being: We prioritize the well-being of our employees and offer support programs.
• Customer Focus: Our customers are at the heart of everything we do.