Healthcare Administrator

Job Description

Join our team as a Healthcare Administrator in Cape Town, where you will oversee administrative functions critical to our healthcare delivery. This position involves managing appointments, patient records, and liaising with medical staff to ensure the highest standards of service are upheld. We are looking for an individual who is detail-oriented and passionate about healthcare management.

Responsibilities

• Facilitate the onboarding process for new staff members.
• Evaluate and improve administrative procedures to maintain operational effectiveness.
• Address patient inquiries and resolve complaints promptly.
• Coordinate with external agencies for compliance and quality assessments.
• Conduct regular audits of patient records and administrative processes.
• Assist in budgeting and financial management for the department.
• Collaborate with IT to enhance patient management systems.

Requirements

Education

• Diploma or degree in Healthcare Administration or a related field
• Relevant certification is advantageous

Experience

• 2-5 years of experience in a healthcare administrative role

Technical Skills

• Healthcare Management Systems
• Regulatory Compliance

Soft Skills

• Communication
• Problem-solving

Certifications

• Certified Medical Manager (CMM)

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Experience in a hospital setting: Prior experience managing healthcare operations in a hospital environment is an advantage.
• Familiarity with EHR systems: Knowledge of Electronic Health Record (EHR) systems preferred.

Benefits

• Comprehensive medical aid coverage
• Retirement savings plan with employer contribution
• Flexible work hours
• Annual performance bonuses

Company Culture

• Patient-Centric Approach: We prioritize patient care and satisfaction in all our processes.
• Innovation in Healthcare: A culture that fosters creativity and innovation to improve healthcare delivery.
• Team Collaboration: Encourages teamwork and open communication among staff to enhance workplace morale.