IT Support Technician

Job Description

We're looking for an IT Support Technician to enhance our Port Elizabeth team. In this role, you'll provide essential tech support, promptly resolving issues related to software and hardware while also assisting in IT administration tasks. This is a great opportunity to grow your skills in a collaborative environment.

Responsibilities

• Troubleshoot network connectivity issues and manage network devices.
• Assist users with access issues and software inquiries.
• Coordinate with vendors for IT equipment repairs and services.
• Stay up-to-date with technology trends to provide informed support.
• Provide feedback on potential improvements to IT systems and processes.

Advantageous

• Certification in Cybersecurity: Professionally recognized certification that enhances security support capability.
• Familiarity with IT project management tools: Experience with tools like JIRA or Asana for managing tasks.

Benefits

• Comprehensive health coverage including dental and vision
• Pension contribution and savings plan
• Support for certifications and training courses
• Team building activities and events

Company Culture

• Diversity and Inclusion: A diverse and inclusive workplace where every employee feels valued.
• Supportive Management: Leaders who are approachable and encourage open communication among all team members.
• Work-Life Balance: Commitment to maintaining a healthy work-life balance for all employees.