Healthcare Administrator

Job Description

We are seeking an organised and dedicated Healthcare Administrator to join our team in Pretoria. In this role, you will manage various administrative duties, oversee patient records, and ensure efficient operations within the healthcare facility. Ideal candidates will thrive in a fast-paced environment and possess exceptional organisational skills.

Responsibilities

• Supervise all administrative aspects of healthcare operations.
• Ensure compliance with healthcare standards and regulations.
• Manage patient appointments and schedules effectively.
• Conduct regular audits of patient records to ensure accuracy.
• Enhance customer service through efficient administrative support.
• Serve as a liaison between medical and administrative staff.
• Develop and maintain the facility's administrative policies.
• Identify areas for improvement and implement solutions.
• Assist in strategic planning and decision-making for the facility.

Requirements

Education

• Bachelor's degree in Business Administration is accepted
• Master's degree or relevant certifications are advantageous

Experience

• 3-5 years of experience in medical office administration

Technical Skills

• Healthcare Compliance
• Data Management Systems

Soft Skills

• Problem-solving
• Leadership

Certifications

• Project Management Professional (PMP)
• Health Information Technology Certification

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Proficiency in Microsoft Office Suite: Strong skills in Excel, Word, and PowerPoint for reporting.
• Experience in patient relations: Hands-on experience managing patient queries and feedback.

Benefits

• Comprehensive health insurance coverage
• Retirement plan with employer contribution
• Flexible work hours to encourage work-life balance
• Employee assistance programs

Company Culture

• Continuous Improvement: We believe in continuously improving our services and processes to better serve our patients.
• Diversity and Inclusion: A diverse workforce is vital to our mission; we encourage diversity in our hiring practices.
• Work-Life Balance: We understand the importance of work-life balance and support flexible working arrangements.