Operational Manager

Job Description

We are seeking a dynamic and experienced Operational Manager to oversee and enhance operational strategies within our Durban office. The ideal candidate will demonstrate a strong background in operational management, fostering team collaboration, and driving efficiency across all operational facets.

Responsibilities

• Develop operational plans in collaboration with department heads.
• Lead initiatives to streamline workflows and reduce costs.
• Monitor operational performance and adjust strategies as needed.
• Provide leadership and direction to the operations team.
• Facilitate team meetings to discuss performance improvements.
• Identify industry trends and integrate them into operational practices.
• Support the development of training programs for operational staff.
• Manage supplier and vendor relationships effectively.
• Evaluate and implement new technologies to enhance operations.

Requirements

Education

• Bachelor's degree in Management or related field
• Master's degree in Business Management or relevant field is a plus

Experience

• 7+ years in managerial roles with operational responsibilities

Technical Skills

• Operational Strategy Development
• Financial Acumen
• Performance Management

Soft Skills

• Strategic Thinking
• Team Building

Certifications

• Certified Operations Manager (COM)
• Change Management Certification

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Experience with Quality Assurance: Understanding of quality assurance processes and standards.
• Background in Change Management: Experience leading organizations through transitions and transformations.

Benefits

• Medical aid and pension fund contributions.
• Annual leave and paid sick days.
• Training and development programs for career growth.
• Wellness programs to support employee health.

Company Culture

• Continuous Improvement: We are dedicated to continuous improvement and encourage our team to share insights.
• Employee Empowerment: Empowering our employees to make decisions that drive success.