User Experience Researcher

Job Description

We are on the lookout for a User Experience Researcher to join our innovative team in Durban. In this role, you will focus on understanding user needs through various research methodologies, helping us craft user-centric designs. Your insights will contribute significantly to our UX/UI projects, ensuring our products resonate with users and meet their expectations.

Responsibilities

• Plan and execute user testing sessions to gather actionable insights.
• Develop and maintain research documentation for reference.
• Interact with users to gather perceptions and emotions about products.
• Use findings to advocate for user needs within the design team.
• Evaluate and recommend tools for user research and testing.
• Analyze competitor products to identify industry benchmarks.

Requirements

Education

• Master's degree in Human-Computer Interaction or a related field.

Experience

• 3+ years of experience in UX research or a related field.

Technical Skills

• User Testing
• Survey Design

Soft Skills

• Critical Thinking
• Team Player

Certifications

• Certified User Experience Professional

Languages

• English: Fluent

Advantageous

• Knowledge of accessibility standards: Understanding of WCAG and best practices for inclusive design.
• Familiarity with analytics tools like Google Analytics: Experience with web analytics to assess user behavior.

Benefits

• Attractive salary package with performance incentives.
• Health, dental, and vision insurance.
• Work-life balance with flexible hours.
• Access to ongoing education and training programs.

Company Culture

• Continuous Learning: We promote personal and professional growth with ongoing training programs.
• Employee Empowerment: Our team is empowered to take initiative and make impactful decisions.
• Positive Work Environment: We strive to maintain a healthy work-life balance and positive workplace culture.