E-commerce Manager

Job Description

We are looking for an E-commerce Manager to drive our online sales strategy and enhance customer engagement. The successful candidate will have expertise in e-commerce platforms, strong analytical skills, and a passion for digital marketing. You will be responsible for optimizing the user experience, growing revenue streams, and developing effective marketing campaigns.

Responsibilities

• Formulate and implement e-commerce strategies that align with business goals.
• Supervise online product management and stock availability.
• Utilize analytics tools to assess performance metrics and drive improvements.
• Coordinate marketing initiatives to maximize online reach.
• Improve website functionality and optimize the customer journey.
• Manage customer inquiries and complaints efficiently.
• Analyze market trends to stay competitive in the digital space.

Requirements

Education

• Bachelor's degree in Marketing, Business Administration, or a related field
• Master's degree in Business or Marketing preferred

Experience

• 5+ years of experience in digital marketing and e-commerce management

Technical Skills

• Digital Marketing Tools
• Data Analysis

Soft Skills

• Creative Problem Solving
• Effective Communication

Certifications

• HubSpot Inbound Marketing Certification
• E-commerce Manager Certification

Languages

• English: Fluent

Advantageous

• Experience with email marketing tools: Hands-on experience with email marketing platforms like Mailchimp or Klaviyo.
• Knowledge of affiliate marketing programs: Understanding of how to leverage affiliate marketing to boost e-commerce sales.

Benefits

• Comprehensive medical aid plans
• Annual profit share bonuses
• Hybrid working options available
• Team-building events and training opportunities

Company Culture

• Continuous Improvement: We emphasize continuous improvement and skill development for all team members.
• Open Communication: Our workplace promotes open communication and feedback across all levels.
• Respect for Diversity: We celebrate diversity and strive to create a respectful work environment.