IT Support Technician

Job Description

We are on the lookout for a dedicated IT Support Technician to join our Bloemfontein team. The successful candidate will assist with troubleshooting hardware and software issues, ensuring that all systems run smoothly. You will work closely with clients to deliver top-notch technical support and provide timely solutions.

Responsibilities

• Manage help desk tickets and prioritize support requests.
• Conduct system audits to ensure compliance and security.
• Participate in troubleshooting network issues.
• Assist in setting up IT equipment for new employees.
• Provide feedback on systems and suggest improvements.
• Maintain an inventory of IT assets.

Requirements

Education

• Diploma in IT or Computer Science
• Bachelor's degree in IT is preferred

Experience

• 2+ years of hands-on experience in IT support roles

Technical Skills

• IT Support Tools
• Active Directory

Soft Skills

• Effective Communication
• Teamwork

Languages

• English: Fluent

Benefits

• Salary based on experience
• Comprehensive health insurance
• Training and certification opportunities
• Work-life balance initiatives
• Annual performance bonuses

Company Culture

• Diversity and Inclusion: We value diversity and are committed to creating an inclusive workplace.
• Growth Opportunities: We provide ample opportunities for career advancement and personal growth.
• Community Engagement: We believe in giving back to the community through various initiatives.