E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online sales initiatives from our Pretoria office. The successful candidate will oversee all e-commerce operations and implement strategies to enhance customer engagement and conversion.

Responsibilities

• Lead cross-functional projects to enhance the customer shopping experience.
• Drive SEO efforts and improve search engine rankings for e-commerce platforms.
• Monitor social media engagement and online community interactions related to the brand.
• Collaborate with the finance team to analyze pricing strategies and promotional offers.
• Implement customer retention strategies and loyalty programs to enhance repeat business.
• Build a network of referrals to expand market reach.
• Conduct market research to stay informed about emerging trends and new technologies.
• Prepare and manage the e-commerce budget to ensure optimal resource allocation.

Requirements

Education

• Bachelor's degree in a related field
• Master's degree preferred

Experience

• 5+ years of proven experience in e-commerce or digital marketing roles

Technical Skills

• Data Analysis tools (Tableau, Excel)
• Email Marketing Platforms (Mailchimp, Klaviyo)

Soft Skills

• Project Management
• Interpersonal Skills

Certifications

• E-commerce Marketing Certification
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Familiarity with international e-commerce regulations: Understanding of legal requirements for e-commerce on a global scale.
• Experience with affiliate marketing programs: Experience in managing and optimizing affiliate networks.

Benefits

• Comprehensive medical coverage
• Performance bonuses based on sales targets
• Flexible schedules with remote options
• Work-life balance initiatives

Company Culture

• Diversity and Inclusiveness: We pride ourselves on fostering a diverse workplace where all individuals are respected and valued.
• Work-Life Balance: We encourage a healthy work-life balance, understanding the importance of personal time.
• Collaborative Approach: We work together across functions to achieve common goals and support each other.