Retail Store Manager

Job Description

As a Retail Store Manager in Durban, you will lead the daily operations of the store, ensuring that all associates are engaged, motivated, and well-trained. You will be responsible for driving sales, managing budgets, and maintaining optimal stock levels while ensuring that customer satisfaction remains a top priority.

Responsibilities

• Ensure exceptional customer experiences through service excellence.
• Motivate staff to achieve personal and store goals.
• Conduct market research to inform pricing and promotional strategies.
• Utilize technology to improve operational processes.
• Maintain store standards aligned with company policies.
• Engage with the community to promote store presence.
• Monitor competitor activities and adapt strategies accordingly.

Requirements

Education

• Matric Certificate
• Degree in Business Management is advantageous

Experience

• 5+ years of management experience in retail or related field

Technical Skills

• Sales Forecasting
• Data Analysis

Soft Skills

• Motivation
• Customer Focus

Languages

• English: Fluent
• Afrikaans: Conversational

Advantageous

• Bilingual Skills: Ability to communicate effectively in more than one language.
• Experience in E-commerce Management: Knowledge of online sales platforms and strategies.

Benefits

• Comprehensive healthcare coverage
• Retirement savings plan with employer matching
• Flexible scheduling and paid time off
• Regular team-building events

Company Culture

• Diversity: We embrace and celebrate diversity within our workforce.
• Professional Growth: We provide learning opportunities to help our employees grow in their careers.