Market Research Interviewer

Job Description

As a Market Research Interviewer, you'll play a vital role in gathering consumer insights through interviews and surveys. Your interactions with participants will help our team understand market trends, preferences, and behaviors, ultimately shaping strategies for our clients.

Responsibilities

• Engage with consumers through phone and face-to-face interviews.
• Utilize survey software applications for data collection.
• Analyze and interpret collected data.
• Follow up with respondents to clarify answers and gather additional insights.
• Collaborate with the research team for enhanced data accuracy.
• Meet and exceed interview quotas daily and weekly.
• Train and mentor new interviewers on best practices.
• Ensure compliance with data protection regulations.

Requirements

Education

• Grade 12 or equivalent qualification

Experience

• 1-2 years of experience in market research or customer service preferred.

Technical Skills

• Communication Skills
• Data Entry Proficiency

Soft Skills

• Interpersonal Skills
• Time Management

Advantageous

• Experience in conducting surveys or interviews: Hands-on experience in a similar role will be beneficial.
• Fluency in more than one South African language: Bilingual candidates will have an advantage.

Benefits

• Competitive salary package: R80,000 - R120,000 per annum.
• Health insurance and wellness benefits.
• Flexi-time and remote work opportunities.
• Professional development and training programs.

Company Culture

• Teamwork: We believe in the power of collaboration and collective success.
• Continuous Growth: We encourage our team members to pursue personal and professional development.
• Inclusivity: We value diverse voices and perspectives in our workplace.