User Experience Researcher

Port Elizabeth FULL TIME R29,167 - R37,500 / Month
(R350,000 - R450,000 / Year)

Job Description

As a User Experience Researcher, you will lead user research initiatives, gathering valuable insights to inform design decisions. You will collaborate with multi-disciplinary teams to develop effective user-centric solutions and ensure that our digital products meet and exceed user expectations. Your work will directly assist in shaping the future of our services and create meaningful experiences for our users.

Responsibilities

  • Design and execute user-centered research strategies across various products.
  • Collaborate with cross-functional teams to align user insights with business goals.
  • Utilize tools and methodologies to gather and analyze user data effectively.
  • Create detailed research reports and presentations to communicate findings.
  • Foster a user-centered culture within the organization.
  • Mentor junior researchers and contribute to their professional development.

Requirements

Education
  • Bachelor's degree in Design, Psychology, Anthropology, or relevant field
  • Master's degree in User Experience or a related field is an advantage
Experience
  • 4+ years in UX research with a focus on user-centered design
Technical Skills
  • UX Research
  • Prototyping
Soft Skills
  • Empathy
  • Adaptability
Languages
  • English: Fluent

Advantageous

  • Experience in digital product design: Background in designing effective digital products.
  • Knowledge of agile development processes: Understanding of Agile methodologies and practices.

Benefits

  • Comprehensive medical aid coverage
  • Retirement savings plan
  • Educational assistance for continuous learning
  • Well-being programs and initiatives

Company Culture

  • Continuous Learning: We are committed to ongoing professional development and growth.
  • Empowerment: Employees are encouraged to take ownership of their work and make impactful decisions.
  • Respect: We foster a culture of respect and support for each other's contributions.
Status: Open