User Experience Researcher

Port Elizabeth FULL TIME R29,167 - R37,500 / Month
(R350,000 - R450,000 / Year)

Job Description

As a User Experience Researcher, you will lead user research initiatives, gathering valuable insights to inform design decisions. You will collaborate with multi-disciplinary teams to develop effective user-centric solutions and ensure that our digital products meet and exceed user expectations. Your work will directly assist in shaping the future of our services and create meaningful experiences for our users.

Responsibilities

  • Lead comprehensive user research initiatives through interviews, surveys, and usability tests.
  • Work closely with design teams to integrate user feedback into product development.
  • Develop wireframes and prototypes to visualize concepts.
  • Facilitate workshops and brainstorming sessions to generate innovative ideas.
  • Document findings and provide insights to enhance user experiences.
  • Engage in regular testing and iteration to refine product offerings.

Requirements

Education
  • Bachelor's degree in Design, Psychology, Anthropology, or relevant field
  • Master's degree in User Experience or a related field is an advantage
Experience
  • 4+ years in UX research with a focus on user-centered design
Technical Skills
  • UX Research
  • Prototyping
Soft Skills
  • Empathy
  • Adaptability
Languages
  • English: Fluent

Advantageous

  • Experience in digital product design: Background in designing effective digital products.
  • Knowledge of agile development processes: Understanding of Agile methodologies and practices.

Benefits

  • Competitive salary package
  • Health and wellness benefits
  • Flexible work hours
  • Opportunity for professional development

Company Culture

  • Innovation: We encourage creative thinking and innovative ideas to tackle user challenges.
  • Collaboration: Our culture centers on teamwork and collaboration across all departments.
  • Diversity and Inclusion: We value diversity and strive to maintain an inclusive environment for all.
Status: Open