Retail Store Manager

Job Description

As the Retail Store Manager in Durban, you'll play a key role in shaping our store’s success. You will be responsible for team management, inventory control, and fostering a customer-centric atmosphere that encourages repeat business.

Responsibilities

• Supervise and coordinate the activities of retail sales workers.
• Enhance customer satisfaction by ensuring quality service and store standards.
• Monitor sales performance and develop improvement plans.
• Recruit, train, and retain top talent for store operations.
• Maintain knowledge of market trends and competitor activities.
• Set daily, weekly, and monthly sales targets and monitor progress.
• Prepare reports on sales, inventory, and customer feedback.