IT Support Technician

Port Elizabeth FULL TIME R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

We are on the lookout for an IT Support Technician who can provide comprehensive technical support to our clients in Port Elizabeth. The ideal candidate will have a hands-on approach to troubleshooting, problem-solving, and delivering excellent customer service.

Responsibilities

  • Implement and enforce company policies regarding IT security.
  • Assist in network installations and configuration.
  • Provide recommendations for technology and equipment upgrades.
  • Keep up to date with the latest technology trends.
  • Ensure that IT resources are used effectively and efficiently.

Requirements

Education
  • Diploma in IT or related field
Experience
  • 1+ years of experience in a helpdesk or technical support position
Technical Skills
  • Hardware Troubleshooting
  • Software Installation
Soft Skills
  • Time Management
  • Communication
Languages
  • English: Fluent

Advantageous

  • Vendor-specific Certifications (e.g. Microsoft, Cisco): Additional certifications demonstrating expertise in specific technologies.
  • Scripting Skills (e.g. PowerShell, Bash): Ability to write scripts for automating repetitive tasks.

Benefits

  • Comprehensive health insurance package
  • Flexible working hours
  • Employee assistance programs
  • Access to cutting-edge technology and tools

Company Culture

  • Continuous Improvement: We are committed to continuous improvement in all aspects of our work.
  • Recognition: We value and recognize the contributions of all employees.
  • Diversity and Inclusion: We promote an inclusive workplace where everyone feels valued.
Status: Open