IT Support Technician

Job Description

We are on the lookout for an IT Support Technician who can provide comprehensive technical support to our clients in Port Elizabeth. The ideal candidate will have a hands-on approach to troubleshooting, problem-solving, and delivering excellent customer service.

Responsibilities

• Implement and enforce company policies regarding IT security.
• Assist in network installations and configuration.
• Provide recommendations for technology and equipment upgrades.
• Keep up to date with the latest technology trends.
• Ensure that IT resources are used effectively and efficiently.

Requirements

Education

• Diploma in IT or related field

Experience

• 1+ years of experience in a helpdesk or technical support position

Technical Skills

• Hardware Troubleshooting
• Software Installation

Soft Skills

• Time Management
• Communication

Languages

• English: Fluent

Advantageous

• Vendor-specific Certifications (e.g. Microsoft, Cisco): Additional certifications demonstrating expertise in specific technologies.
• Scripting Skills (e.g. PowerShell, Bash): Ability to write scripts for automating repetitive tasks.

Benefits

• Comprehensive health insurance package
• Flexible working hours
• Employee assistance programs
• Access to cutting-edge technology and tools

Company Culture

• Continuous Improvement: We are committed to continuous improvement in all aspects of our work.
• Recognition: We value and recognize the contributions of all employees.
• Diversity and Inclusion: We promote an inclusive workplace where everyone feels valued.