E-commerce Manager

Job Description

We are seeking a skilled E-commerce Manager to lead our online retail strategies from our Johannesburg office. The successful candidate will manage e-commerce operations, analyze sales data, and develop promotional strategies to drive traffic and conversion on our digital platforms. You will be instrumental in enhancing our online presence and creating a seamless shopping experience for our customers.

Responsibilities

• Develop customer acquisition and retention strategies to increase market share.
• Conduct competitive analysis to inform product and marketing strategies.
• Create engaging content for e-commerce platforms to enhance brand visibility.
• Implement best practices in UX/UI design for better conversion rates.
• Manage platforms like Shopify, WooCommerce, or Magento effectively.
• Stay updated with industry trends to keep the e-commerce strategy relevant.

Requirements

Education

• Bachelor's degree in a relevant field

Experience

• 5+ years in e-commerce or digital marketing roles

Technical Skills

• SEO/SEM
• Social Media Advertising

Soft Skills

• Project Management
• Team Leadership

Certifications

• Certified Digital Marketing Professional
• Certified E-commerce Manager

Languages

• English: Fluent

Advantageous

• Email Marketing Experience: Knowledge of email campaign management and analytics.
• Knowledge of Customer Relationship Management (CRM) tools: Familiar with CRM software to manage customer data effectively.

Benefits

• Comprehensive medical and dental coverage
• Performance-based bonuses
• Work-life balance initiatives
• Professional development funding

Company Culture

• Continuous Learning: We support continuous education and professional growth through various training programs.
• Work-Life Balance: We prioritize work-life balance and offer flexible hours and remote working options.
• Community Engagement: We actively contribute to community initiatives and support local organizations.