E-commerce Site Manager

Job Description

We are seeking an experienced E-commerce Site Manager to lead our online retail operations. This role requires a strategic thinker who can develop and implement effective sales strategies while managing the daily functions of the e-commerce site.

Responsibilities

• Oversee the execution of online promotional campaigns and initiatives.
• Conduct market research and analyze customer behavior to inform marketing strategies.
• Manage site SEO and SEM initiatives to drive traffic.
• Implement best practices for site security and customer data protection.
• Develop and maintain relationships with third-party service providers for logistics.
• Lead audits and evaluations on e-commerce processes for continuous improvement.
• Foster a culture of innovation within the e-commerce team.
• Serve as a key point of contact for all e-commerce technology updates.

Requirements

Education

• Bachelor's degree in Marketing or a related field
• Postgraduate degree is an advantage

Experience

• 5+ years of hands-on e-commerce management experience

Technical Skills

• Project Management
• Customer Relationship Management (CRM)

Soft Skills

• Strategic Thinking
• Team Collaboration

Certifications

• HubSpot Inbound Marketing Certification
• Certified Digital Marketing Professional (CDMP)

Languages

• English: Fluent

Advantageous

• Experience with mobile commerce: Knowledge of mobile commerce strategies to increase sales via mobile platforms.
• Proficiency in A/B testing: Experience in conducting A/B testing to optimize sales strategies and site performance.

Benefits

• Generous leave policy including annual and sick leave
• Retirement savings plan with company contribution
• Employee discounts on products and services
• Access to wellness programs and gym memberships

Company Culture

• Innovation: We prioritize creative solutions and innovative approaches among our teams.
• Community Engagement: We actively participate in community initiatives and encourage team involvement in local projects.
• Transparency: We foster an open communication environment where team members are encouraged to share ideas and feedback.