E-commerce Manager

Job Description

We are seeking an experienced E-commerce Manager to lead our online retail operations in Johannesburg. The ideal candidate will have a strong track record in managing successful e-commerce initiatives. You'll oversee website operations, coordinate marketing strategies, and ensure an outstanding customer experience. Your role will involve working closely with cross-functional teams to optimize our e-commerce offerings and drive sales growth.

Responsibilities

• Create reports on e-commerce performance to present to upper management.
• Work on customer retention strategies to increase repeat purchases.
• Drive the implementation of new e-commerce technologies.
• Manage logistics and supply chain requirements for online orders.
• Train and mentor e-commerce staff to improve efficiency.
• Foster a collaborative environment across departments.

Requirements

Education

• Bachelor's degree in Business, e-commerce, or related field
• MBA preferred

Experience

• 5+ years of experience in e-commerce management or digital marketing

Technical Skills

• Content Management Systems
• Social Media Marketing
• SEO Best Practices

Soft Skills

• Analytical thinking
• Negotiation

Certifications

• Certified E-commerce Professional
• Digital Marketing Specialist Certification

Languages

• English: Fluent

Advantageous

• Familiarity with email marketing campaigns: Experience in running effective email marketing strategies.
• Hands-on experience with affiliate marketing: Knowledge of setting up and managing affiliate marketing programs.

Benefits

• Comprehensive health, dental, and vision insurance
• Retirement savings plan with employer matching
• Remote work options available
• Wellness programs and initiatives
• Access to training and certifications

Company Culture

• Diversity and Inclusion: We embrace diversity and are committed to fostering an inclusive workplace where everyone feels valued.
• Innovation: We encourage our team to innovate and challenge the status quo in the e-commerce landscape.