E-commerce Manager

Job Description

We're looking for a results-driven E-commerce Manager to manage our online store's day-to-day operations. You will develop marketing strategies, improve product visibility, and enhance customer engagement to maximize profit margins.

Responsibilities

• Oversee the day-to-day operations of the e-commerce platform.
• Assess customer feedback and implement improvements based on insights.
• Work with IT to troubleshoot website issues and improve overall functionality.
• Develop strategies to drive customer loyalty and increase repeat purchases.
• Manage budgets allocated for online marketing and advertising.
• Create reports on e-commerce performance and present to senior management.
• Stay informed of emerging trends and technologies in e-commerce.

Requirements

Education

• Bachelor's degree in Business Administration or related field
• Master's degree in E-commerce or Marketing preferred

Experience

• 5+ years of experience in e-commerce or digital marketing roles

Technical Skills

• SEO/SEM
• Customer Relationship Management (CRM)

Soft Skills

• Strategic Thinking
• Negotiation

Certifications

• Certified E-commerce Manager
• Digital Marketing Certification

Languages

• English: Fluent

Advantageous

• Familiarity with social media marketing: Experience in using social media platforms for promotional activities.
• Knowledge of UX/UI principles: Understanding user experience and interface design for online platforms.

Benefits

• Comprehensive health insurance
• Pension scheme with company contribution
• Work from home options
• Access to training and development programs

Company Culture

• Growth Mindset: We value continuous learning and support each other in professional development.
• Diversity: Embracing diversity in our team and fostering inclusion in the workplace.
• Work-Life Balance: Promoting a healthy balance between work responsibilities and personal life.