Technical Writer

Job Description

We are seeking a Technical Writer to join our Johannesburg team. In this role, you will develop high-quality documentation that meets our business standards. You'll collaborate closely with engineers and product managers to understand technical specifications and create user-friendly guides.

Responsibilities

• Produce and edit technical documentation for a variety of audiences.
• Work collaboratively with stakeholders to gather content and feedback.
• Ensure documentation is usable and meets business objectives.
• Maintain a documentation style guide and seek continuous improvement.
• Train and mentor junior writers as required.

Requirements

Education

• Bachelor's degree in English, Journalism, or a related field
• Master's degree in a relevant field is preferred

Experience

• 3+ years of experience in technical writing, preferably in software development

Technical Skills

• AP Style Handbook
• Document Design

Soft Skills

• Critical Thinking
• Teamwork

Languages

• English: Fluent

Advantageous

• Experience with graphics software: Proficiency in graphics software for creating diagrams and visuals.
• Knowledge of DITA or XML: Familiar with DITA or XML for technical documentation.

Benefits

• Comprehensive health, dental, and vision coverage
• Generous retirement savings plan
• Flexible hours with remote work options
• Continuous learning and growth opportunities

Company Culture

• Learning Environment: We support continuous learning and development for all employees.
• Work-Life Balance: We promote a healthy work-life balance to increase employee wellbeing.
• Team Spirit: We foster a sense of belonging and team spirit in our workplace.