IT Technician

Job Description

Join our team as an IT Technician, where you will support various IT functions, manage system upgrades, and ensure that all technology systems are running smoothly. We are looking for someone who is not only technically experienced but also possesses excellent interpersonal skills to engage with our users effectively.

Responsibilities

• Diagnose hardware and software faults.
• Implement network security protocols.
• Train and support non-technical staff in IT usage.
• Perform regular backups and data recovery operations.
• Document all IT support requests.
• Ensure compliance with company IT policies.

Requirements

Education

• Diploma or degree in Computer Science or Information Technology

Experience

• 2+ years experience in IT support or related field

Technical Skills

• Windows and Unix/Linux
• Networking
• Hardware Diagnostics

Soft Skills

• Problem-Solving
• Communication

Languages

• English: Fluent
• Afrikaans: Proficient

Advantageous

• Certifications like CompTIA A+ or Network+: These certifications enhance your technical credibility in IT Support.
• Experience with VoIP systems: Familiarity with VoIP technology for improved communication.

Benefits

• Health benefits and wellness programs
• Opportunities for professional development
• Flexible working arrangements
• Pension fund contributions

Company Culture

• Innovation Driven: We prioritize a culture of innovation and encourage creative thinking.
• Supportive Environment: Our team fosters a supportive atmosphere for learning and growth.
• Diversity: We are committed to maintaining a diverse workforce and inclusive environment.