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Spa and Wellness Services

Spa Associate

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Job Description
As a Spa Associate, you will play a crucial role in creating memorable experiences for our clients. With a focus on exceptional customer service, you will assist in the daily operations of our spa, ensuring that each guest feels welcome and valued.

Category: Personal Care and Services - Spa and Wellness Services
Full-time
  • R84,000 - R144,000 / Year
  • R7000 - R12000 / Month

Closing Date: 2025-01-14
Location: Johannesburg
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Job Responsibilities
  • Provide exceptional customer service to all guests.
  • Assist in managing the spa calendar and booking system.
  • Perform treatments as required, ensuring client satisfaction.
  • Maintain a tidy and inviting reception area.
  • Handle customer payments and track transactions accurately.
  • Guide clients on product recommendations and services.
  • Engage in continuous learning about beauty techniques.
  • Enforce spa policies and safety protocols.
  • Assist with promotional activities to enhance client engagement.
  • Collaborate with team members to improve service delivery.
Job Requirements
  • Matric certificate
  • Relevant qualification in beauty therapy preferred
  • Customer Service Strong ability to provide exceptional customer service.
  • Beauty Treatments Experience in performing spa treatments such as massages and facials.
  • Communication Skills Excellent verbal and written communication abilities.
  • Team Work Proficient in working collaboratively within a team setting.
  • Certification in Beauty Therapy or related field
  • English (Fluent)
Advantageous
  • Additional certifications in wellness therapies: Advanced certifications in areas such as aromatherapy or beauty treatments.
  • Experience with marketing strategies: Proficiency in promoting spa services and products.
Benefits
  • Comprehensive medical aid coverage
  • Paid time off and holiday leave
  • Flexible working hours
  • In-house training and workshops
Company Culture
  • Customer-Centric Approach: We prioritize our clients and strive to exceed their expectations in every interaction.
  • Wellness Focus: Our culture is centered around wellness, ensuring a healthy work-life balance for all employees.
  • Innovation Driven: We encourage innovative thinking and new ideas to enhance our services and operations.
How to Apply
  • Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the Spa Associate position and share your profile with the recruiter.
Apply Now
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