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Job Description
As a Spa Associate, you will play a crucial role in creating memorable experiences for our clients. With a focus on exceptional customer service, you will assist in the daily operations of our spa, ensuring that each guest feels welcome and valued.

Category: Personal Care and Services - Spa and Wellness Services
Full-time
  • R84,000 - R144,000 / Year
  • R7000 - R12000 / Month

Closing Date: 2025-01-14
Location: Johannesburg
Job Responsibilities
  • Provide exceptional customer service to all guests.
  • Assist in managing the spa calendar and booking system.
  • Perform treatments as required, ensuring client satisfaction.
  • Maintain a tidy and inviting reception area.
  • Handle customer payments and track transactions accurately.
  • Guide clients on product recommendations and services.
  • Engage in continuous learning about beauty techniques.
  • Enforce spa policies and safety protocols.
  • Assist with promotional activities to enhance client engagement.
  • Collaborate with team members to improve service delivery.
Job Requirements
  • Matric certificate
  • Relevant qualification in beauty therapy preferred
  • Customer Service Strong ability to provide exceptional customer service.
  • Beauty Treatments Experience in performing spa treatments such as massages and facials.
  • Communication Skills Excellent verbal and written communication abilities.
  • Team Work Proficient in working collaboratively within a team setting.
  • Certification in Beauty Therapy or related field
  • English (Fluent)
Advantageous
  • Additional certifications in wellness therapies: Advanced certifications in areas such as aromatherapy or beauty treatments.
  • Experience with marketing strategies: Proficiency in promoting spa services and products.
Benefits
  • Comprehensive medical aid coverage
  • Paid time off and holiday leave
  • Flexible working hours
  • In-house training and workshops
Company Culture
  • Customer-Centric Approach: We prioritize our clients and strive to exceed their expectations in every interaction.
  • Wellness Focus: Our culture is centered around wellness, ensuring a healthy work-life balance for all employees.
  • Innovation Driven: We encourage innovative thinking and new ideas to enhance our services and operations.
How to Apply
  • Once you have logged in and completed your profile, simply click "Apply Now" to add your application for the Spa Associate position and share your profile with the recruiter.
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