Spa Associate

As a Spa Associate, you will play a crucial role in creating memorable experiences for our clients. With a focus on exceptional customer service, you will assist in the daily operations of our spa, ensuring that each guest feels welcome and valued.

Category: Personal Care and Services - Spa and Wellness Services
Full-time

• R84,000 - R144,000 / Year
• R7000 - R12000 / Month

Closing Date: 2025-01-14
Location: Johannesburg

• Provide exceptional customer service to all guests.
• Assist in managing the spa calendar and booking system.
• Perform treatments as required, ensuring client satisfaction.
• Maintain a tidy and inviting reception area.
• Handle customer payments and track transactions accurately.
• Guide clients on product recommendations and services.
• Engage in continuous learning about beauty techniques.
• Enforce spa policies and safety protocols.
• Assist with promotional activities to enhance client engagement.
• Collaborate with team members to improve service delivery.

• Matric certificate
• Relevant qualification in beauty therapy preferred
• Customer Service Strong ability to provide exceptional customer service.
• Beauty Treatments Experience in performing spa treatments such as massages and facials.
• Communication Skills Excellent verbal and written communication abilities.
• Team Work Proficient in working collaboratively within a team setting.
• Certification in Beauty Therapy or related field
• English (Fluent)

• Additional certifications in wellness therapies: Advanced certifications in areas such as aromatherapy or beauty treatments.
• Experience with marketing strategies: Proficiency in promoting spa services and products.

• Comprehensive medical aid coverage
• Paid time off and holiday leave
• Flexible working hours
• In-house training and workshops

• Customer-Centric Approach: We prioritize our clients and strive to exceed their expectations in every interaction.
• Wellness Focus: Our culture is centered around wellness, ensuring a healthy work-life balance for all employees.
• Innovation Driven: We encourage innovative thinking and new ideas to enhance our services and operations.

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