Healthcare Administrator

Job Description

We are seeking a detail-oriented Healthcare Administrator to manage our healthcare operations in Cape Town. The successful candidate will play a crucial role in coordinating administrative functions, ensuring compliance with healthcare regulations, and enhancing the patient experience.

Responsibilities

• Manage daily administrative operations of the healthcare facility.
• Coordinate patient scheduling and ensure prompt follow-ups.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Oversee billing and insurance claims processes to maximize revenue.
• Provide support in the recruitment and training of administrative staff.
• Implement and manage healthcare policies and procedures.
• Develop and maintain relationships with patients to enhance their experience.
• Assist with budget management and financial reporting.
• Ensure the facility complies with all local and national healthcare regulations.
• Conduct regular audits of patient files and administrative records.

Requirements

Education

• Bachelor's degree in Healthcare Management or related field
• Master's degree in Health Administration is an advantage

Experience

• 5+ years of experience in a healthcare environment is required

Technical Skills

• Strong knowledge of medical billing processes
• Proficiency in Microsoft Office and healthcare database management systems

Soft Skills

• Leadership skills
• Interpersonal skills

Certifications

• Certified Healthcare Manager (CHM)
• HIPAA Certification

Languages

• English: Fluent

Benefits

• Competitive salary with performance bonuses
• Comprehensive health, dental, and vision insurance
• Retirement savings plan with employer contribution
• Opportunities for professional development

Company Culture

• Teamwork: We prioritise teamwork and collaboration in providing excellent patient care.
• Continuous Improvement: We encourage our staff to participate in ongoing training and seek personal and professional growth.
• Respect and Inclusion: We value every team member's contributions and promote a respectful workplace.