Healthcare Administration Officer

Job Description

As a Healthcare Administration Officer, you will be integral in streamlining operations and supporting staff in delivering excellent healthcare services. Your expertise in healthcare management and administrative processes will shape patient experiences in Durban.

Responsibilities

• Coordinate the administrative functions of the healthcare facility.
• Develop workflows to enhance operational efficiency.
• Monitor the implementation of quality assurance protocols.
• Support patient admission and discharge processes.
• Analyze data for reporting on key performance indicators.
• Ensure proper documentation and record-keeping.
• Implement new technologies for improved patient service.
• Supervise administrative personnel and conduct performance evaluations.
• Engage with community partners to promote public health initiatives.
• Ensure a patient-centered approach across all operations.

Requirements

Education

• Bachelor’s degree in Healthcare Administration or related field
• Master’s degree in Health Services Administration is advantageous

Experience

• 3+ years of experience in healthcare administration

Technical Skills

• Healthcare Management Software
• Regulatory Compliance

Soft Skills

• Leadership
• Communication

Certifications

• Certified Healthcare Administrator (CHA)
• Lean Six Sigma Certification

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Experience with Electronic Health Records (EHR): Familiarity with managing electronic health record systems.
• Knowledge of Financial Management: Understanding of budgeting and financial processes in healthcare.

Benefits

• Competitive salary package
• Health and wellness benefits
• Professional development opportunities
• Flexible working hours

Company Culture

• Teamwork: We pride ourselves on a collaborative team environment where everyone contributes to patient care and service improvement.
• Innovation: We encourage innovative ideas to improve healthcare delivery and patient experiences.
• Diversity: Diversity and inclusion are central to our workplace culture, promoting a welcoming environment for all.