Technical Writer

Cape Town FULL TIME R30,000 - R40,000 / Month
(R360,000 - R480,000 / Year)

Job Description

We are seeking a skilled Technical Writer who has a knack for transforming complex concepts into clear and user-friendly documentation. As a Technical Writer, you will work closely with our development and product teams to produce high-quality manuals, guides, and other documentation that accurately reflects our software's functionality.

Responsibilities

  • Draft and publish documentation for software updates.
  • Collaborate with UX designers on user interface texts.
  • Assist in creating training materials for internal and external stakeholders.
  • Review and edit technical content from subject matter experts.
  • Create infographics and visuals to enhance documentation.
  • Participate in regular team meetings to discuss progress and ideas.
  • Track and report on documentation metrics and analytics.
  • Ensure compliance with legal and regulatory standards.

Requirements

Education
  • Bachelor's degree in a relevant field
  • Master’s degree is preferred
Experience
  • 5+ years of experience in technical writing, preferably in software development or technology
Technical Skills
  • User Research
  • Visual Design Tools
Soft Skills
  • Analytical Skills
  • Project Management
Certifications
  • UX Writing Certification
Languages
  • English: Fluent

Advantageous

  • Experience in UX design principles: Understanding of user-centered design and usability considerations.
  • Familiarity with creating e-learning materials: Experience in developing training content and instructional design.

Benefits

  • Comprehensive health and wellness programs
  • 401(k) plan with matching contributions
  • Work-life balance initiatives
  • Professional development and training opportunities

Company Culture

  • Learning Environment: We prioritize ongoing learning and development, offering resources for professional growth.
  • Community Impact: We encourage our team to engage in community service and social responsibility initiatives.
  • Work-Life Balance: We support our employees in achieving a healthy work-life balance.
Status: Closed