Healthcare Administrator

Job Description

As a Healthcare Administrator, you will play a pivotal role in ensuring the smooth operation of our healthcare facilities in Cape Town. This position involves overseeing daily operations, managing patient records, and facilitating communication between healthcare staff and patients. We are seeking a detail-oriented individual with a passion for improving healthcare processes and enhancing patient experiences.

Responsibilities

• Administer daily front-office operations including patient intake.
• Coordinate financial billing and ensure accurate invoicing procedures.
• Develop and maintain relationships with patients and families.
• Track and analyze administrative performance metrics.
• Manage risk assessments and implement appropriate measures.
• Collaborate with IT to maintain health information systems.
• Ensure staff adherence to protocol and effective patient service delivery.

Requirements

Education

• Bachelor's degree in Health Services Management or related area
• Master's degree preferred

Experience

• 5+ years of experience in healthcare administration

Technical Skills

• Data Analysis
• Regulatory Compliance

Soft Skills

• Leadership
• Critical Thinking

Certifications

• Fellow of the American College of Healthcare Executives (FACHE)
• Lean Six Sigma Certification

Languages

• English: Fluent

Advantageous

• Knowledge of Electronic Health Records (EHR) systems: Experience with key EHR systems used in healthcare settings.
• Familiarity with quality improvement processes: Understanding of methodologies like Lean and Six Sigma in healthcare.

Benefits

• Health insurance and wellness programs
• Pension scheme with employer contributions
• Generous leave policy including parental leave
• Access to training and development opportunities

Company Culture

• Collaborative Environment: We value teamwork and collaboration among all staff members to foster a supportive work culture.
• Commitment to Excellence: Our organization is dedicated to providing top-quality healthcare services and administration.
• Employee Recognition: We celebrate the achievements and contributions of our employees in a meaningful way.