Retail Manager

Job Description

We are seeking a Retail Manager to lead our team in Johannesburg. The ideal candidate will be a seasoned professional with a passion for retail and a track record of driving sales and enhancing customer experiences.

Responsibilities

• Manage daily store functions, ensuring a customer-first approach.
• Develop strategic sales initiatives to achieve monthly targets.
• Provide leadership and motivation to the sales team to foster a positive environment.
• Control inventory and ensure effective stock management.
• Handle customer inquiries and complaints professionally.
• Lead training sessions to build a knowledgeable staff team.
• Analyze sales performance and adjust strategies as needed.
• Maintain compliance with company policies and legal regulations.

Requirements

Education

• Bachelor's degree in Business Management or a related field
• Master's degree is a plus

Experience

• 5+ years in retail management with a proven track record of success

Technical Skills

• Team Leadership
• Customer Relationship Management

Soft Skills

• Adaptability
• Conflict Resolution

Certifications

• Certified Retail Management Professional

Languages

• English: Fluent
• Xhosa: Basic

Advantageous

• Proven experience in e-commerce retail management: Experience managing online retail operations effectively.
• Strong analytical skills: Ability to analyze sales data to inform business decisions.

Benefits

• Comprehensive health coverage
• Retirement savings plan with employer match
• Paid time off and sick leave
• In-house training programs

Company Culture

• Growth Mindset: We encourage personal and professional growth through continuous learning.
• Customer Centricity: Our customers are at the forefront of everything we do.
• Environmental Responsibility: We are committed to sustainable practices in all areas of our business.