User Experience Researcher

Cape Town FULL TIME R25,000 - R33,333 / Month
(R300,000 - R400,000 / Year)

Job Description

Join our dynamic team as a User Experience Researcher, where your work will directly impact user satisfaction. We are looking for someone who can leverage data-driven strategies to optimize user encounters, working closely with our design and development teams.

Responsibilities

  • Lead user research initiatives to understand pain points and requirements.
  • Translate research findings into actionable design recommendations.
  • Create impactful presentations to share research insights with the team.
  • Utilize analytics and heatmaps to understand user behavior.
  • Organize and conduct workshops to foster user-centered design discussions.
  • Contribute to the UX strategy and roadmap by identifying research opportunities.
  • Maintain a user research repository for ongoing projects and learnings.

Requirements

Education
  • Bachelor's degree in Design, UX/UI, or a related field
  • Master's degree is a plus
Experience
  • 4+ years of relevant experience in UX/UI research
Technical Skills
  • Qualitative Research
  • Quantitative Research
Soft Skills
  • Team Collaboration
  • Adaptability
Languages
  • English: Fluent

Advantageous

  • Familiarity with design tools like Sketch and Adobe XD: Experience with design software that enhances research outcomes.
  • Experience in multi-platform user testing: Knowledge of testing across web and mobile platforms for unified user experience.

Benefits

  • Comprehensive health and wellness program
  • Flexible working hours
  • Remote working options after probation
  • Opportunities for career advancement

Company Culture

  • Work-Life Balance: We promote a healthy work-life balance to ensure our team members thrive.
  • Continuous Learning: We encourage ongoing education and skill development for our team.
  • Employee Recognition: We celebrate our successes and recognize the achievements of our team.
Status: Closed