Retail Manager

Job Description

We are seeking a proactive Retail Manager to oversee our Pretoria branch. The ideal candidate will have a strong background in retail management, emphasizing sales growth, customer service, and team leadership. You will play a vital role in driving the store's success while delivering exceptional customer experiences.

Responsibilities

• Manage store operations, including staffing, inventory, and sales.
• Set sales goals and motivate the team to achieve them.
• Monitor customer feedback and implement improvements.
• Conduct staff performance evaluations and provide feedback.
• Ensure the store meets all health and safety standards.
• Develop and execute action plans to improve store performance.
• Oversee daily cash handling and financial reporting.
• Engage with customers to enhance their shopping experience.
• Coordinate with suppliers for optimal stock levels.
• Lead employee meetings to communicate goals and strategies.

Requirements

Education

• Bachelor's degree in Retail Management or equivalent

Experience

• 5+ years of experience in retail management roles

Technical Skills

• Customer Service Excellence
• Financial Acumen

Soft Skills

• Problem-solving
• Team Building

Certifications

• Certified Retail Management Professional

Languages

• English: Fluent
• Zulu: Basic

Advantageous

• Background in e-commerce: Experience in managing online retail platforms and strategies.
• Strong networking skills: Ability to establish partnerships and collaborations with local businesses.

Benefits

• Attractive salary package with incentives
• Health, dental, and vision coverage
• Generous staff discounts on merchandise
• Career development programs and training

Company Culture

• Innovation in Retail: We foster an environment where innovation and new ideas thrive.
• Diversity and Inclusion: We value diverse backgrounds and promote an inclusive workplace.
• Work-Life Balance: We emphasize a healthy work-life balance for our employees.