IT Support Specialist

Johannesburg FULL TIME R25,000 - R33,333 / Month
(R300,000 - R400,000 / Year)

Job Description

Join our dynamic team as an IT Support Specialist where you will provide exceptional technical support and assistance to our clients. The ideal candidate will possess a deep understanding of IT systems and be passionate about ensuring smooth operation and maintenance of our technological infrastructure.

Responsibilities

  • Provide technical assistance to users via email, phone, and in-person.
  • Diagnose and repair hardware and software faults.
  • Set up and configure new hardware and software as needed.
  • Update and maintain documentation for IT systems and procedures.
  • Participate in IT projects and tech rollouts as required.

Requirements

Education
  • Degree in Computer Science or IT-related field
Experience
  • 3+ years of diverse IT support experience
Technical Skills
  • Linux OS
  • Virtualization Technologies
Soft Skills
  • Adaptability
  • Problem-solving
Certifications
  • Cisco Certified Network Associate (CCNA)
Languages
  • English: Fluent

Advantageous

  • Scripting Skills: Knowledge of scripting languages like Python or PowerShell for automation tasks.
  • Experience with remote support tools: Familiarity with tools like TeamViewer or AnyDesk for remote assistance.

Benefits

  • Comprehensive medical aid and wellness programs
  • Annual bonus based on performance
  • Opportunities for career advancement
  • Paid leave and public holidays

Company Culture

  • Innovation Driven: We prioritize creativity and encourage our team to think outside the box.
  • Supportive Leadership: Our leaders are approachable and supportive, fostering a healthy workplace.
  • Community Engagement: We actively participate in community service and local initiatives.
Status: Closed