Business Analyst

Job Description

As a Business Analyst in Pretoria with Top Tech Solutions, you'll be tasked with understanding and documenting business requirements. You will collaborate with cross-functional teams to develop solutions that meet stakeholder needs, playing a critical role in our project lifecycle.

Responsibilities

• Conduct thorough analyses of business operations and workflows.
• Develop functional specifications for IT solutions.
• Collaborate with end-users to validate solutions and gather feedback.
• Facilitate communications between business and technical teams.
• Ensure solutions align with business requirements and objectives.
• Document and communicate changes effectively to all stakeholders.
• Assist in user acceptance testing and quality assurance.
• Maintain ongoing relationships with key stakeholders.

Requirements

Education

• Bachelor's degree in Information Technology or a related field
• Master's degree would be an added advantage

Experience

• 3-5 years of relevant experience in IT business analysis

Technical Skills

• Agile Methodologies
• Software Development Life Cycle (SDLC)
• Project Management Tools

Soft Skills

• Negotiation
• Adaptability

Certifications

• Certified ScrumMaster (CSM)
• Business Analysis Fundamentals Certificate

Languages

• English: Fluent
• Sotho: Conversational

Advantageous

• Experience in change management: Ability to manage organizational changes effectively.
• Familiarity with CRM systems: Experience with Customer Relationship Management software.

Benefits

• Comprehensive health insurance coverage
• Generous leave policies
• Opportunities for professional development and career growth
• Supportive and inclusive company culture

Company Culture

• Commitment to Growth: We prioritize professional development and empower our employees to grow.
• Strong Work-Life Balance: Our company supports a healthy work-life balance for all employees.
• Employee Recognition: We celebrate the achievements and contributions of our team members.