Retail Manager

Job Description

As a Retail Manager at Top Retail Corp in Durban, you will oversee daily operations, manage staff, and ensure excellent customer experiences. You will be responsible for driving sales, managing inventory, and maintaining high standards of store presentation.

Responsibilities

• Direct daily operations, ensuring the store runs smoothly.
• Create a positive work environment that fosters employee engagement.
• Utilize reporting tools to track sales performance and trends.
• Strategically plan for seasonal promotions and sales events.
• Maintain high standards of cleanliness and store organization.
• Utilize customer feedback to improve services and product offerings.
• Facilitate training sessions for new employees and ongoing training for existing staff.
• Manage in-store events to enhance customer loyalty.

Requirements

Education

• Degree in Business Administration or relevant field

Experience

• 4+ years of experience in retail management or supervisory roles

Technical Skills

• Sales Forecasting
• Staff Training

Soft Skills

• Problem-solving
• Adaptability

Languages

• English: Fluent

Advantageous

• Proficiency in financial management: Experience in managing budgets and financial reports in retail environments.
• Passion for fashion or retail trends: An understanding of current retail trends that align with company offerings.

Benefits

• Attractive salary package with commission structure
• Health and wellness programs
• Paid time off and holidays
• Opportunities for career growth

Company Culture

• Innovation: We value innovative ideas and empower our team to propose and implement new initiatives.
• Diversity and Inclusion: We are committed to creating a diverse and inclusive workforce that reflects the communities we serve.
• Work-Life Balance: We promote a healthy work-life balance, offering flexible schedules and support for employees' wellbeing.