IT Solutions Lead

Job Description

We are on the lookout for a talented UX/UI Analyst to join our team in Durban. The ideal candidate will have experience in researching user needs and designing interfaces that enhance user satisfaction. You'll work closely with developers and product managers to create seamless and engaging user experiences.

Responsibilities

• Define IT strategy and roadmap in alignment with business strategy.
• Manage relationships with external service providers and vendors.
• Ensure compliance with industry standards and regulatory requirements.
• Lead and manage the IT budget and resource allocation.
• Conduct risk assessments and develop risk management strategies.
• Champion and implement innovative technology solutions across the organization.
• Foster a culture of collaboration and commitment within the IT team.

Requirements

Education

• Bachelor's degree in Information Technology, Computer Science, or related field
• Master's degree is an advantage

Experience

• 5+ years of experience in IT management or solutions architecture

Technical Skills

• IT Service Management
• Cloud Solutions
• Network Architecture
• Cybersecurity Measures
• Project Management Tools

Soft Skills

• Leadership
• Communication
• Problem-solving
• Critical Thinking

Certifications

• ITIL Certification
• Project Management Professional (PMP)

Languages

• English: Fluent
• Afrikaans: Intermediate

Advantageous

• Knowledge of emerging technologies: Stay updated with the latest trends in technology and IT solutions.
• Experience with vendor management: Skills in managing relationships with IT vendors and suppliers.

Benefits

• Competitive salary with performance bonuses
• Health, dental, and vision insurance
• Retirement savings plan with employer match
• Flexible working arrangements
• Continuous learning and development opportunities

Company Culture

• Innovation and Creativity: We foster a culture of innovation where creative solutions are celebrated.
• Diversity and Inclusion: We are committed to creating a diverse and inclusive workplace.
• Collaboration: Our teams work collaboratively to achieve common goals.