Healthcare Administration Officer

Job Description

We are seeking a detail-oriented Healthcare Administration Officer to join our team. The ideal candidate will be responsible for managing the administrative aspects of healthcare delivery, ensuring efficiency and compliance with healthcare regulations. You will liaise with medical staff and departments, contribute to budgeting and financial management, and optimize the use of healthcare resources.

Responsibilities

• Maintain accurate patient records and ensure confidentiality.
• Coordinate with health insurance companies for billing inquiries.
• Assist in developing policies to improve administrative processes.
• Prepare reports on departmental performance and patient satisfaction.
• Support marketing efforts to promote health services.
• Assist in the recruitment and onboarding of new administrative staff.

Requirements

Education

• Master's degree in Healthcare Administration is preferred

Experience

• 5+ years of experience in a healthcare setting

Technical Skills

• Patient Management Systems
• Regulatory Compliance

Soft Skills

• Leadership
• Time Management

Languages

• Afrikaans: Basic
• Xhosa: Basic

Advantageous

• Experience in project management: Strong understanding of project management principles in a healthcare environment.
• Knowledge of health policies: Familiarity with current health policies and their impact on administration.