Healthcare Administrator

Job Description

Join our team as a Healthcare Administrator, where you will oversee the daily operations of our facility, manage patient records, and ensure that all compliance requirements are met. You will serve as a vital link between administration and healthcare staff, working to improve the efficiency and quality of services offered to our patients.

Responsibilities

• Ensure timely and accurate updating of patient information in the electronic health record system.
• Manage day-to-day administrative operations to optimize service quality.
• Supervise front office staff and their administrative duties.
• Conduct training for new employees on administrative processes.
• Assist in developing budgets and tracking expenditures.
• Collaborate with healthcare providers to improve the delivery of patient care.
• Implement effective patient management strategies.
• Spearhead initiatives to enhance patient satisfaction rates.
• Conduct quality assurance audits.
• Provide support in patient outreach and follow-up programs.

Requirements

Education

• Bachelor's degree in Health Sciences or related discipline
• Master's degree in Healthcare Systems Management preferred

Experience

• 4+ years of experience in healthcare settings with administrative duties

Technical Skills

• Healthcare Informatics
• Financial Management

Soft Skills

• Problem-solving
• Leadership

Certifications

• CHAM Certified Healthcare Administrator Management
• Certified Health Data Analyst (CHDA)

Languages

• English: Fluent
• Zulu: Conversational

Advantageous

• Familiarity with Electronic Health Records (EHR): Experience with EHR systems to ensure accurate patient data management.
• Knowledge of healthcare marketing strategies: Understanding healthcare marketing trends, especially digital outreach.

Benefits

• Comprehensive medical aid coverage
• Pension fund contributions with company match
• Flexible working hours and possible remote work options
• Training and upskilling opportunities

Company Culture

• Team Orientated: We promote a team-oriented culture that values collaboration and support among colleagues.
• Continuous Improvement: Our focus on continuous improvement drives us to seek innovative solutions and enhancements.
• Inclusivity: We are dedicated to promoting diversity and inclusivity in our workplace.