IT Support Technician

Job Description

Tech Innovations Inc. is on the lookout for a dedicated IT Support Technician to join our vibrant team in Polokwane. The successful candidate will play a crucial role in troubleshooting and resolving IT issues, ensuring optimal performance of systems and providing top-notch support to our users. You will be engaging with a diverse set of hardware and software, tackling challenges that come your way while collaborating with other IT professionals to create solutions.

Responsibilities

• Diagnose technical issues and develop solutions in a timely manner.
• Interact with vendors for hardware or software procurement.
• Monitor system performance and logs for potential issues.
• Provide after-hours support as needed.
• Assist with implementing IT policies and procedures.
• Help develop and deliver training for new applications or technologies introduced.

Advantageous

• Experience with Scripting Languages: Familiarity with PowerShell or Python for automating tasks.
• Advanced Networking Knowledge: Experience with advanced networking configurations and security.

Benefits

• Comprehensive health coverage with additional wellness programs
• Generous leave policy
• Career growth and training opportunities
• Work-life balance with flexible scheduling

Company Culture

• Innovative workplace: We thrive on creativity, encouraging new ideas and innovative solutions.
• Supportive environment: Our team is devoted to helping each other grow and succeed.
• Healthy work-life balance: We recognize the importance of balancing professional and personal life for effective performance.