IT Administrator

Job Description

Join us as an IT Administrator responsible for managing IT infrastructure and helping to implement new technologies. You will be part of a collaborative environment aimed at enhancing operational efficiency and quality of service. The role requires strong troubleshooting skills and a proactive approach to IT system management.

Responsibilities

• Administer local and wide area networks.
• Resolve technical issues ensuring minimal downtime.
• Support and educate staff on IT best practices.
• Investigate and resolve user issues promptly.
• Perform routine system upgrades and maintenance.
• Assist in disaster recovery planning and procedures.
• Review system performance metrics and make recommendations.

Requirements

Education

• Bachelor's degree in Information Technology or related field
• Relevant IT certifications are an advantage

Experience

• 3+ years of experience in IT administration or support

Technical Skills

• Windows Server
• Networking
• Cybersecurity

Soft Skills

• Problem-solving
• Communication

Certifications

• CompTIA A+
• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent

Advantageous

• Experience with cloud services like AWS or Azure: Ability to manage and deploy applications on cloud platforms.
• Familiarity with ITIL best practices: Understanding of ITIL framework for IT service management.

Benefits

• Medical aid and wellness benefits
• Paid time off and sick leave
• Performance bonuses
• Training and professional development opportunities

Company Culture

• Teamwork: We thrive on collaboration and support one another to achieve common goals.
• Employee Growth: Committed to fostering a culture of learning and professional development.
• Inclusivity: We celebrate diversity and create an inclusive work environment for all.