IT Support Technician

Bloemfontein FULL TIME R15,000 - R20,000 / Month
(R180,000 - R240,000 / Year)

Job Description

We are on the lookout for an IT Support Technician located in Bloemfontein. This integral role requires managing and resolving technical issues while delivering outstanding customer service. The ideal candidate should have a keen eye for detail and a passion for technology.

Responsibilities

  • Support the deployment of new software and technology solutions.
  • Manage inventory of IT equipment and software licenses.
  • Assist in the implementation of IT projects.
  • Provide user training and support on new technologies.
  • Analyze IT system performance and make recommendations for improvements.
  • Maintain effective communication with all users regarding IT service updates.

Requirements

Education
  • Bachelor's degree in Computer Science or related field
Experience
  • 3+ years of experience in IT support roles
Technical Skills
  • Troubleshooting
  • Active Directory
Soft Skills
  • Teamwork
  • Adaptability
Certifications
  • Cisco Certified Network Associate (CCNA)
  • ITIL Foundations Certification
Languages
  • English: Fluent

Advantageous

  • Experience in a customer service role: Background in providing customer service in a technology environment.

Benefits

  • Competitive salary package
  • Performance bonuses
  • Paid time off and holidays
  • Employee wellness programs

Company Culture

  • Inclusivity: We pride ourselves on maintaining an inclusive workplace that values diverse perspectives.
  • Work-Life Balance: Our company promotes a healthy work-life balance through flexible working arrangements.
Status: Closed