General IT Consultant

Job Description

Join our team as a General IT Consultant where you will drive IT initiatives and help clients streamline their technology processes, ensuring they receive top-notch service and expert guidance.

Responsibilities

• Guide clients through hardware and software procurement.
• Coordinate IT troubleshooting with support teams.
• Facilitate knowledge transfer sessions for clients.
• Evaluate the performance of client IT systems and make recommendations.
• Liaise with stakeholders to grasp their requirements succinctly.
• Create trainings to enhance client understanding of software solutions.
• Assist in budgeting for IT needs and projects.
• Monitor and review client IT environments to ensure optimum performance.
• Facilitate communication between engineers and clients.

Requirements

Education

• Bachelor's degree in Computer Science, IT, or related fields
• Master's degree is desirable

Experience

• 3+ years of hands-on IT experience

Technical Skills

• Troubleshooting
• Cybersecurity

Soft Skills

• Problem Solving
• Team Player

Certifications

• Microsoft Certified: Azure Fundamentals
• Cisco Certified Network Associate (CCNA)

Languages

• English: Fluent

Advantageous

• Exposure to compliance standards (e.g., ISO): Knowledge of regulatory standards affecting IT systems.
• Experience in system integrations: Hands-on experience integrating various tech solutions for clients.

Benefits

• Health and wellness programs
• Flexible work options and arrangements
• Company-sponsored learning and development
• Performance bonuses and recognitions

Company Culture

• Continuous Improvement: We support a culture of learning and professional growth.
• Customer Focus: Our client is at the heart of everything we do.
• Adaptability: We value adaptability and responsiveness to change within the workplace.