Restaurant Manager

Job Description

Join our dynamic team as a Restaurant Manager in the heart of Durban! You will be responsible for overseeing daily restaurant operations, ensuring customer satisfaction, managing staff, and maintaining high standards of service. If you have a passion for hospitality and a knack for leadership, we want to hear from you!

Responsibilities

• Lead all aspects of restaurant operations, ensuring quality service.
• Train and develop team members for career growth.
• Create strategies to improve overall customer satisfaction.
• Monitor inventory and manage supplier relationships.
• Respond to guest feedback and maintain positive relationships.
• Ensure restaurant compliance with health and safety standards.
• Prepare financial reports and project budgets.
• Collaborate with kitchen staff on menu development.
• Coordinate special events and seasonal promotions.
• Analyze sales trends and implement action plans.

Requirements

Education

• Bachelor's degree in Business or Hospitality Management

Experience

• 5+ years of experience in the restaurant industry

Technical Skills

• Financial Management
• Operational Management

Soft Skills

• Team Building
• Adaptability

Languages

• English: Fluent

Advantageous

• Bilingual skills in English and Afrikaans: Ability to communicate fluently in both English and Afrikaans.
• Experience with event planning and coordination: Proven skills in organizing successful events and promotions.

Benefits

• Comprehensive health insurance coverage
• Annual leave and sick pay
• Flexible working conditions
• Employee discounts on meals

Company Culture

• Supportive Environment: We support our employees' growth through training and mentorship.
• Passion for Food: Our team shares a passion for food and creating delightful experiences.
• Diversity and Inclusion: We celebrate diversity and aim to reflect this in our workforce.